OVERVIEW ; Audi’s most celebrated model, ‘Q7’ has eventually shed its old skin to get into new attire. Embodying numerous overhauls, the premium SUV looks fresh, leaner and newer. The emphasis on newer clearly hints at the dissimilarity between current model and its predecessor. With almost all areas being revised, Audi has not left any parameter untouched. One of the most prominent changes made to the SUV is the trimmed dimensions that said, the length, width and height have been sliced considerably. Use of new components and a much lighter chassis courtesy MLB 2 platform has skimmed a substantial amount of weight from the new Q7. Styling changes on the exteriors blend with the leaner body. Most of the revamp[…]

OVERVIEW ; Hyundai Verna has always been a prominent player in the mid-sized sedan segment in the Indian market. It has churned decent moolah for Hyundai in this highly competitive segment, which comprises of heavyweights such as Maruti Ciaz, Honda City, Volkswagen Vento and others. The sales of the Verna sedan dipped concerningly over the past few months as the design was outdated and it missed out on some tempting features as compared to its arch rivals Honda City and Maruti Ciaz, both of whom received a facelifted version with fresh styling and modern features. Therefore, the South-Korean automaker has introduced the next-gen Verna sedan with new styling and sophisticated features to regain the lost ground. The new sedan comes[…]

OVERVIEW ; Hyundai has updated their premium hatchback offering the i20 for the Indian market. There is no doubt that the Elite i20 hatchback attracted a lot of attention when it was launched but the sales figures dipped south when Maruti introduced the Baleno in India because it offered the better package at that price point. But Hyundai is unwilling to leave the competition yet and thus decided to updated their current premium hatchback. Although the changes are subtle both inside and outside the additional equipment now added to the hatchback surely has made the current hatchback a better value for money product for certain. So without any further due let’s get straight to the point, shall we? Check for Elite[…]

OVERVIEW Up until a few years ago, when you would think Maruti Suzuki, chances are that a hatchback would come to mind. Something, that clearly stresses a lot on fuel efficiency and tries to be as cost efficient as possible. Clearly, that formula has worked wonders and the company has been unbeatable in the hatchback segment in the country. So, it was time to look at the higher segment – Sedan. It started with the Maruti Suzuki SX4 and the company, in that segment, is currently represented by the Ciaz. Interestingly, the Ciaz also has a clever hybrid system variant that promises to deliver fuel efficiency unlike any other offering in the segment, making it probably one of the best[…]

OVERVIEW ; The stylish C-class-based Mercedes-Benz GLC SUV was launched last year and we loved the car when we drove it. It was high time that Mercedes-Benz had a competitor in that segment which till date was only captured by the likes of the Audi Q5 and the BMW X3. It was in August last year, that we first got a chance to see and drive the GLC Coupe SUV and that one caught our attention. In fact, we were told by the folks at Mercedes-Benz that the GLC Coupe will come to India with one more variant. Sadly though we only get the AMG and even though I began this sentence with ‘sadly’, I am not the one to[…]

OVERVIEW ;. After a remarkably quiet 2013 Maruti Suzuki has begun spreading its gigantic wings all over 2014. They begin the year with a brand new offering aimed squarely at the Indian market. The Celerio, if you aren’t aware of it by now, is a hatchback that will eventually replace the A-Star and the Estilo.. The Celerio is built on an all-new platform that has been in the making for close to three and a half years. A team of around 175 designers, engineers, product planners, visualisers, marketeers etc from both India and Japan have combined their efforts to this end. Except whoever came up with a name that sounds like a veggie in a salad mated to Mahindra’s favourite[…]

Skills-based routing allows contact center to route different types of calls — for example sales, service, and payment processing — to the agents who have the skill necessary for that call. When agents are cross-trained, so that some or all have more than one skill, skills-based routing can increase the amount of time agents spend handling calls, offering significant cost savings and improved service levels without additional staff.Implementing skills-based routing adds new workforce management challenges for contact centers. The process of creating accurate forecasts and developing efficient schedules for agents in contact centers that handle only one call type is well understood; achieving the same goals when the contact center handles different types of calls is much more complex. In[…]

OVERVIEW ; The hatchback market in India has always been a popular one, especially among the middle class people, who form a large section of the crowd. Volkswagen Polo GT is one of the popular hatchbacks in the country. There are lots of Volkswagen Polo GT variants to choose from that offer different sets of features and are available at different prices. Check for Polo GT price in Hyderabad DESIGN AND STYLE ; The exterior styling of the Polo GT TSi isn’t very different from that of regular Polo. The changes are very minor and the easiest way to determine the difference is by spotting the GT and GT TSi badges around the car. The other difference on the GT[…]

OVERVIEW ; It’s no secret Mercedes is preparing its next generation of G-Class – the go-anywhere luxury SUV that started life nearly 40 years ago as a military truck. Spy shots and rumors have surfaces regarding the upcoming Geländewagen, or G-Wagen, but no news has surfaced about Mercedes’ sportier version built under the AMG badge. That has all changed now thanks to our lucky spy photographer who captured a camouflaged test mule running around the hills of Spain. The new generation of G-Wagen, even sans-AMG badge, is visibly larger than the outgoing model. Its track is wider, its wheelbase is slightly longer, and the overall height seems to be slightly increased. All this in the name of interior comfort and[…]

OVERVIEW ; Hatchbacks are the most popular segment in India and for a long time, only a couple of brands were readily accepted in this high volume space. With the launch of the Figo, Ford’s India game plan took a drastic change for the better and the car brought the American automaker new customers, those who had never ever thought of owing a Ford before. The success of the first gen model is now set to go to newer heights with the launch of the all new Figo, a car that looks hugely promising on paper that we drove it all the way to one of the seven wonders of the world to see what it offers in the real[…]